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If you are not entirely satisfied with your purchase, we're here to help.

Standard stock products purchased directly from are returnable for full refunds within 15 days of purchase with receipt. A new product may be exchanged for another product or returned for a refund.

All personalized products require 30% restocking fee. These items qualify for a refund, less the restocking fee and any return shipping costs, when returned with all original packaging, paperwork in new and unused condition as it was shipped to you.

Some products, including (but not limited to) custom engraved items, are not returnable. In the case of manufacturer defect or error, these items may be returned for credit or refund.

To be eligible for a return, please make sure that:

- The product was purchased in the last 15 days

- The product isn't used or damaged

Products that do not meet these criteria will not be considered for return or refund.

Please contact us before you send the product:  

- By phone number: 925.876.9302

- By email:

Send the products to:

2455 Bates Ave. Ste G

Concord, CA, 94520

Shipping charges:

Shipping charges incurred in connection with the return of a product are non- refundable. If the return is due to manufacturer defect or error, we pay for return shipping. Otherwise, the customer is responsible for the cost of returning the item(s).

Damaged items:

If you received a damaged product, please notify us immediately for assistance.

Sale items:

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us:

If you have any questions about our Returns and Refunds Policy, please feel free to contact us:

- By phone number: 925.876.9302

- By email:





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